Frequently Asked Questions
Everything you need to know about shopping with Audi Store.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as sizing may vary between slim-fit and oversized collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are the materials used in your clothing sustainable?
Audi Store is committed to conscious fashion. Many of our collections utilize organic cotton and recycled polyester. Check the 'Fabric & Care' section on specific product pages for detailed material information.